You upload a recent day of footage. TrueCount AI counts every dish that left the kitchen and every drink that left the bar, timestamps each one, and shows you exactly what your POS never rang up — no live monitoring, no new hardware.
Most owners have no reliable way to know. Dishes walk out on comps, mistakes, and theft — and never reach the POS.
of revenue is commonly cited as lost to theft & shrinkage*
of dishes out counted & timestamped — automatically
extra hardware — it uses the cameras you already have
*Industry estimate; ranges vary by source and region. TrueCount AI measures your actual gap during the pilot.
Send a short clip of your busiest service — a file or a Google Drive link. No live feed, no install, no new hardware.
Free: we run it and send back a short sample clip of dishes being counted on your own camera, plus the rough gap vs your POS. You see proof before paying anything.
Line the sample count up against your sales for that window. Dishes out that were never rung up = your gap.
Like what you see? We then train a model on your kitchen and set up the ongoing counter — that's the paid build.
A tray of four counts all four. Multiple waiters, multiple dishes — each one tracked.
Bamboo steamers, sauce & yogurt cups, empty bowls — even items on shoes or aprons — are skipped.
We train it on clips from your own cameras, so it learns your dishes, your angles and your lighting — accuracy where it counts.
Moving a dish to a side table, returning empties or staff walking around does not count.
No new hardware and nothing to install. It works on recorded video from the overhead CCTV you already have.
It counts dishes and movement, not identities — built to respect staff privacy.
Dishes and drinks outlined on real footage, the pickup zone marked, and the counter ticking up only on genuine carry-outs.
On real CCTV footage — both kitchen and bar — the system's counts matched what was hand-counted after review, including a 4-dish tray and drinks picked up off the bar, while correctly ignoring bamboo steamers, sauces and decor bottles.
Try it free on one camera. Then it's a one-time $150 per food item we train. After that, run the counter free on your own system if it can handle it — or we host the complete counter for $100/month. Billed in your local currency.
Start with the free demo — pricing only matters once you've seen your own numbers.
1 camera · a short clip
Per food item trained
Whatever suits your setup
These aren't plans to choose between — they're the steps in order: try it free, build your counter once ($150 per item), then run it. If your own system is powerful enough, we hand it over free; if not, we host the complete counter for $100/month.
Free demo on one camera. Build is a one-time $150 per food item trained (model training + calibration included). Running it is optional: free if your own hardware can handle the model, or we host the complete counter for $100/month per location. Chains & groups get volume discounts — just ask. Prices are starting points and adapt to your market & currency.
No. TrueCount AI works on recorded video from your existing overhead CCTV. We first train it on some of your past clips, so there's no new hardware and nothing to install on-site.
On real client footage across 5 test clips, counts matched the hand-counted dishes exactly after review — including a 4-dish tray — while ignoring steamers and sauces.
It's built to count dishes and movement, not identities. It's privacy-friendly by design.
You send a short clip of a busy service — a file or a Google Drive link. Within 24–48 hours we send back a short sample clip of it counting dishes on your own footage, plus the rough gap vs your POS — so you see it work before spending anything. The trained system that runs on your footage ongoing is the paid build. No install, no hardware, no commitment.
No. A two-model agreement check ignores steamers, sauce/yogurt cups, empty bowls and items on shoes or aprons.
Worldwide. We currently work with restaurants across the USA, Mexico and France/Europe, in English, Spanish and French.
Tell us about your restaurant. We'll reply within one business day with next steps — no obligation.